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INTRODUCTION

We are the Science Museum Group and this data protection notice gives detailed information as to when and why we collected personal information from you, how we keep it secure and how we use it.

The ‘Science Museum Group’ is the trading name of the Board of Trustees of the Science Museum. The museums within our group are the Science Museum in London, the Science and Industry Museum in Manchester, the National Science and Media Museum in Bradford, the National Railway Museum in York and Locomotion in Shildon. We also produce the Manchester Science Festival. This notice covers use of both personal information by the Board of Trustees of the Science Museum and our wholly owned trading company (called SCMG Enterprises Limited). We refer to ourselves within this notice as ‘we’ or ‘us’.

1. HOW WE COLLECTED YOUR PERSONAL INFORMATION

We collected information when you interacted with us including when you visited our websites, signed up for our emails, made a donation or bought tickets in any of our museums (whether online, in person or over the phone).

2. WHAT PERSONAL INFORMATION WE COLLECTED

We collected information that was necessary to perform the services you have requested or that was otherwise necessary for us to operate our museums and continue to improve the experience of our visitors

3. WHY WE COLLECT YOUR PERSONAL INFORMATION AND HOW WE USE IT

We use the information we hold about you for a number of purposes including to provide information you have asked for, to provide a service (or goods) you have requested from us, to request additional information from you, to develop and improve our services and to raise money for and otherwise operate our museums. Below we describe how and why we use this information and how long we retain it.

4. HOW WE SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES

The Science Museum Group will not share, sell or otherwise make available your personal information to third parties without your express prior permission.

We shall share your data with third parties who are performing services on our behalf (for example, where we use third party ticketing organisations), in order to comply with our legal obligations (for example fraud protection) or in order to enforce our rights, property or the safety of the Science Museum Group, our visitors or others.

5. YOUR DATA PROTECTION RIGHTS

You have certain rights under data protection laws in relation to the personal information we hold and are using about you. To exercise your rights, please use the contact details provided under the ‘Contact Us about your personal information’ section below.

Your rights include asking for a copy of the information we hold about you, having any inaccurate information we hold about you corrected, or to request that we stop using your personal information in a particular way. Your data protection rights are summarised under the tab immediately below.

6. SECURITY OF YOUR PERSONAL DATA

The Science Museum Group is committed to keeping your data secure. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access and use.

7. OUR DATA PROTECTION REGISTRATIONS

The Science Museum Group has registered with Information Commissioner’s Office. These registrations are in the name of the Board of Trustees of the Science Museum Group (registration number Z3140818) and SCMG Enterprises Limited (registration number Z7613339).

8. CHANGES TO THIS DATA PROTECTION NOTICE

We keep this data protection notice under review and will let you know about any changes made to it by email or another suitable method of communication. The latest version of this notice will always appear on this page.

9. CONTACT US ABOUT YOUR PERSONAL DATA

If you would like more information or would like to raise any queries, exercise your rights or make a complaint relation to our use of your personal information, you may contact our Data Protection Officer using the following details:

Emma Yates
Data Protection Officer
National Science and Media Museum
Science Museum Group
Little Horton Lane
Bradford
BD1 1NQ